The EIUC human resources’ structure presents the specific features of an umbrella/coordinating institution which is not embedded in one specific university, but operates as general secretariat providing services to all its “decentralized” partners.
To do so EIUC’s staff:
Services the Global Campus, for which the Centre functions as hub and administrative coordinator.
Operates as an academic and research centre providing premises, academic structures, project management and financial services to the Master’s Programme in Human Rights and Democratisation (EMA / Global Campus Europe) as well as to the additional educational, training and research activities, which enrich its portfolio.
The EIUC staff is organised in 6 departments, with the EIUC Secretary General as the apical position (supported by a Personal Secretary), and with the Administrative Director acting as intermediate management position between the Secretary General and the Heads of Department. One department reports directly to the Secretary General (Academic / EMA Department), while the other six departments (Global Campus, Projects, Finances, Fundraising /PR/Communication, Premises and Technical Services, and General Services) report via the Administrative Manager.
The Secretariat of EIUC includes the following departments/ staff members:
Manfred Nowak was appointed Secretary General in January 2016. He is primarily responsible for the well-functioning and well-being of EIUC as an institution under Italian law and all its activities in the framework of the Global Campus of Human Rights, including seven Master programmes in different world regions and various other education, training and research programmes and projects.
In order to carry out the function of Secretary General successfully, he cooperates and interacts with a great number of different stakeholders: He is the head of some 30 staff of EIUC in the Monastery of San Nicolò at the Lido in Venice, he is responsible for the preparation and implementation of decisions of the governing bodies of EIUC (Assembly and Board of Administrators under the leadership of Dzidek Kedzia as President of EIUC), he cooperates with the coordinating universities of the Global Campus under the chair of Veronica Gomez, the EIUC Advisory Board and with the students of the various Master Programmes and more than 3,000 graduates who are represented by the Global Campus Alumni Associations.
In addition, he interacts with various institutions of the European Union, which is the main source of funding for EIUC/Global Campus, above all the Commission (DEVCO), the Parliament, the External Action Service (EEAS) and the Council Working Group COHOM, with other international organizations (e.g. UN, UNESCO, Council of Europe, OSCE), non-governmental organizations and development agencies (e.g. GIZ).
Manfred Nowak has a long history with the pioneering programme of the Global Campus, the European Master in Human Rights and Democratisation (EMA): He was teaching already in the first programme in 1997, then representing the University of Vienna and acting as Austrian National Director until his appointment as Secretary General. He also served as Chair of EMA between the years 2000 and 2007. He was among the founders of EIUC in 2002 and also taught in other Master programmes of the Global Council, such as in Africa and South East Europe. His vision for the next years is to broaden the Global Campus network of currently 100 universities, to further integrate the various components of the Global Campus and to transform EIUC/Global Campus from a European-centred to a truly global institution with an effective global governance structure. At the same time, he wishes to further develop the seat of EIUC and the Global Campus in Venice, and the relationship with local partners with a special focus on the interaction between the arts and human rights. Most importantly, he feels that in a time of multiple economic, financial, climate and other global crises, which undermine the basic universal values of peace, democracy, global justice, human rights and the rule of law, academics have a particular responsibility to speak out and to strengthen human rights education at every level of human learning in order to foster a universal culture of human rights.
In addition to his function as Secretary General of EIUC/Global Campus, Manfred Nowak still has a part-time Professorship of International Human Rights at the University of Vienna (where he is head of the Vienna Master of Arts in Human Rights and two human rights research centres). Moreover, in October 2016 he was appointed as UN Expert to lead the Global Study on Children Deprived of Liberty, a function he carries out in close cooperation with EIUC and the Global Campus participating universities as well as with the Ludwig Boltzmann Institute of Human Rights, which he founded in 1992 in Vienna.
Aside from Vienna University, Manfred Nowak was Professor of International Law and Human Rights at various prestigious universities, such as Utrecht, Lund, Stanford and the Graduate Institute in Geneva and has published more than 600 books and articles in this field, including various language editions of the CCPR-Commentary, a CAT-Commentary and an Introduction to the International Human Rights Regime. His latest books deal with the human rights as an answer to growing economic inequality (Menschenrechte - Eine Antwort auf die wachsende ökonomische Ungleichheit, Konturen Hamburg 2016) and with the limits of privatization from a human rights perspective (Human Rights or Global Capitalism, Pennsylvania Press 2017).
In the past, Manfred Nowak also carried out various expert functions for the UN, the Council of Europe, the EU and other inter-governmental and non-governmental organizations. Most importantly, he served for many years in various functions as UN Expert on Enforced Disappearances (1993 to 2006), as one of eight international judges in the Human Rights Chamber for Bosnia and Herzegovina in Sarajevo (1996 to 2003), and as UN Special Rapporteur on Torture (2004 to 2010).
The Administrative Director ensures daily coordination of the activities carried out by the operational staff at EIUC headquarters in Venice.
She is responsible for monitoring the implementation of the activities provided in the action documents, to authorise purchases/expenditures within specific threshold; she is the contact point in relation to specific management processes / or evaluations, and assisting the EIUC/GC Governing bodies on specific aspects related to development of the organisation (institutional issues, human resources, partnerships, etc.).
She holds a post-graduate Diploma in Human Rights Protection Techniques from the University of Padua, and has been serving eiuc since its inception in various functions, including project manager.
The Personal Assistant supports the Secretary General by managing his agenda of appointments and events, organising missions, carrying out background research and producing documents, reports, presentations and briefing papers.
Together with the Administrative Director she is responsible for the organisation of meetings of the EIUC governing bodies and of other meetings, conferences and events. She maintains the liaison - upon the SG's instructions - with relevant partner institutions and stakeholders.
Prior to joining EIUC in 2016, Anna was involved with the work of the Administrative and Budgetary Committee of the General Assembly of the United Nations in New York and worked as research assistant in the field of international security law. She holds a law degree from Vienna University as well as an LL.M in Public International Law from Leiden University.
The Global Campus department manages daily contacts with the Global Campus partner universities, and coordinates the implementation of the activities which for part of the Global Campus joint work plan, including - among others - the Global Classroom, the International Conference on Human Rights and Democratisation, the Global Campus Internship Programme, various e-learning activities, and the meetings of the Global Campus Council.
Global Campus Project Manager / Head of Department
She has been working as Project Manager of the Global Campus since November 2013. She holds a Master’s degree in International relations from the University of Bologna and a Post-graduate Diploma in European studies from the European College of Parma.
She gained 8-year professional experience in project management, policy analysis and networking with EU Institutions. She worked as Project Manager for three years at a Brussels-based NGO developing EU projects especially in the field of civil society participation and social inclusion. She collaborated with European NGOs, EU Institutions and other stakeholders on EU projects and policy and advocacy initiatives.
He has been working as Project Officer on the Global Campus project since November 2016. He holds a Master’s degree in Human Rights from the University of Padua and a Post-graduate M.A in Human Rights and Conflict Management from Sant’Anna School of Advanced Studies.
He held the position of International Relations Officer in Confindustria/Federpesca, working mainly in the fields of project management, policy analysis and lobbying, and Project Officer at Sant'Anna School. Prior to these experiences, he has been working in the cooperation field in Kenya, Congo and Haiti.
Angela Melchiorre is the Academic Coordinator of Online Programmes of the Global Campus of Human Rights. She has been working in human rights since 2000 and has a wealth of experience in distance and blended learning.
For the Global Campus she designs, coordinates and moderates all e-learning activities (MOOCs as well as online and blended courses) and coordinates the outreach strategy of online journals.
In her previous roles, she was Programme Director of the European Master's Degree in Human Rights and Democratisation (EMA) managed by EIUC and Lecturer in Human Rights at the University of London where she also earned her PhD with a doctoral thesis on child marriage and the Convention on the Rights of the Child.Other teaching activities include master's courses at the University of Padova and guest lectures at the Universities of Deusto-Bilbao, Oslo, Sevilla, Vienna, York.
Dr. Melchiorre has also experience in NGO work (ActionAid International), diplomacy (Permanent Mission of Italy to the UN in Geneva and New York; EU Delegation in Geneva) and independent consultancies (UNESCO, UNICEF, UN CEDAW Committee). For many years she worked closely with the first UN Special Rapporteur on the right to Education, the late Katarina Tomasevski.
Her areas of expertise are children's rights, the right to education, the UN human rights system and Human Rights in International Politics. She graduated from EMA in 2000.
The EIUC Research Department is closely connected with the EMA academic team. It provides academic input to a broad range of EIUC activities and to research initiatives undertaken in the Global Campus context. EIUC is from time to time involved in large-scale collaborative research projects, such as FRAME and the UN Global Study on Children Deprived of Liberty. The research department also participates in combined research and training initiatives, currently e-NACT, which is devoted to developing training and tools for the application of the EU Charter of Fundamental Rights.
EMA Programme Director
Prof. George Ulrich
Prof. George Ulrich held the position of Rector and Professor of Human Rights at the Riga Graduate School of Law from 2009-2016. Prior to this, he served as EIUC Secretary General from 2003-2009 and as Academic Coordinator / Programme Director of EMA from 2001- 2004.
Dr Ulrich is thus intimately familiar with the Venice-based inter-university centre and master’s programme and is excited to re-join the EMA and EIUC family. From 1999-2001 he was Senior Researcher at the Danish Centre for Human Rights. He obtained his Ph.D. as well as an M.A. in Philosophy from the University of Toronto, Canada, and holds the degree of Cand. Mag. in Social Anthropology and History of Ideas from Aarhus University, Denmark.
Among George Ulrich’s current research interests are issues related to the history and philosophy of human rights, human rights diplomacy, human rights and development cooperation, health and human rights, international medical ethics, and ethics for human rights professionals.
Publications include: Synergies and Linkages between Danish Efforts to Promote Human Rights at the Multilateral Level and in Development Cooperation; The Danish Institute for Human Rights, Copenhagen 2014; Human Rights Diplomacy - Contemporary Perspectives, Martinus Nijhof Publishers 2011 (jointly edited with M. O’Flaherty, A. Müller, and Z. Kedzia); The Local Relevance of Human Rights. Cambridge University Press 2011 (jointly edited with K. De Feyter, S. Parmentier, and Chr. Timmerman); The Professional Identity of the Human Rights Field Officer. Ashgate Publishing Ltd. 2010 (jointly edited with M. O’Flaherty); Beyond Activism: The impact of the resolutions and other activities of the European Parliament in the field of human rights outside the European Union, Marsilio Editori, Venice 2007 (co-authored with H. Fischer and S. Lorion); and Reparations – Redressing Past Wrongs. Yearbook Human Rights in Development, Kluwer 2003 (jointly edited with L. Krabbe Boserup).
Dr. Chiara Altafin is the EMA Fellow specialising in International Law for the academic year 2017/2018. In this role she liaises with EMA professors and students, and teaches the International Law Rolling Seminar as well as academic and practical skills classes.
Chiara holds a Ph.D in International Law from the European University Institute (EUI) in Florence, an LL.M in Comparative, European and International Law from the EUI, a Master’s Degree in Rule of Law, Democracy and Human Rights from LUISS University in Rome, and a Law Degree (summa cum laude) from Roma Tre University. She was a visiting research scholar at the Center for International and Comparative Law of the University of Michigan
Law School in Ann Arbor. Her doctoral dissertation examines the role, function and adequacy of public international law to deal with civilians’ access to, enjoyment and progressive realization of economic, social and cultural rights as controversially affected during and in the aftermath of contemporary scenarios of armed conflict and contexts of occupied territories.
At EIUC Chiara has also worked as senior researcher on the FRAME Project - “Fostering Human Rights Among European (External and Internal) Policies” - funded by the European Commission. Over the last nine years Chiara has worked as research and teaching assistant to the chairs of International Law, International Criminal Law, Human Rights and International Protection, International Organization and Human Rights, International Protection of Cultural Heritage, at the Departments of Law and of Political Science of LUISS University in Rome. She was a member of the LUISS research team on the 7FP PRIV-WAR Project on “Regulating privatisation of ‘war’: the role of the EU in assuring the compliance with international humanitarian law and human rights” (2008-2011). Chiara has conducted research and editorial activities for the Istituto Affari Internazionali (IAI) in Rome, in particular concerning contemporary piracy, the conflict of Nagorno-Karabakh, coercive diplomacy and sanctions in international law. Before becoming a qualified lawyer before the Italian Bar Association, she worked as a trainee lawyer at Avvocatura Generale dello Stato in Rome.
Veronika Haász is pre-doc Researcher at the Academic Department of EIUC. Currently, she is on sabbatical finalising her PhD dissertation at the University of Vienna.
Veronika joined EIUC as Junior Researcher on the FRAME project in September 2015. From May 2017, she worked in the ACTIONES project, with special regard to organising the multi-stakeholder training session on ‘Fundamental rights strategic litigation a ’la Carte in the European Union’ taking place in October 2017 and providing input to the training material. Veronika contributed to the design of EIUC’s Global Campus Visiting Researchers scheme and took responsibility for running the programme. She is member of the UN Global Study research group.
Veronika graduated from the Faculty of Law at the University of Pécs (Hungary) and she holds an LL.M. in International Human Rights and Humanitarian Law from the European University Viadrina (Germany). Currently, she is Ph.D. candidate at the University of Vienna (Austria). Her research focuses on national institutions for the promotion and protection of human rights, with special regard to the transformation of ombudsinstitutions to National Human Rights Institutions (NHRIs).
Prior to joining EIUC, Veronika gained working experiences at the EU Agency for Fundamental Rights (FRA), at the German Institute for Human Rights, and in the Office of the Commissioner for Educational Rights in Hungary.
Dr. Wiebke Lamer is the EMA Fellow specialising in International Relations for the academic year 2016/2017. In this role she liaises with EMA professors and students, and teaches the International Relations Rolling Seminar as well as academic and practical skills classes.
Wiebke holds a Ph.D. in International Studies from Old Dominion University in Norfolk, VA, USA, and Master’s degrees in International Relations and U.S. Foreign Policy from the University of Leicester and the University of London, respectively. Her doctoral dissertation examines the treatment of press freedom in the international human rights framework, specifically at the UN. Wiebke taught several courses on International Relations, International Political Economy and Comparative Politics at universities in the Norfolk, Virginia area.
She also interned for NATO’s Civil-Military Fusion Centre and Allied Command Transformation in the U.S. Her current research interests include communication rights, international organizations, and the global politics of press freedom, with emphasis on the role of the media and NGOs in promoting freedom of the press as a human right.
Before embarking on her graduate studies, Wiebke worked as an online marketing specialist at Google’s European headquarters in Dublin, Ireland.
Karolina Podstawa acts as an EIUC’s external collaborator on the project e-NACT. She is responsible for the development and testing of the online courses on EU fundamental rights based on the research and training conducted within the project consortium.
She is affiliated with the University of Maastricht, the Department of European and International Law where she teaches EU law (both institutional and substantive), privacy law and skills courses.
Before joining the Faculty at the UM she acted as a part-time Assistant Professor at the University of Łódź (Poland) as well as the Senior Researcher at the European Inter-University Centre for Human Rights and Democratisation (EIUC, Venice). She contributed to a series of projects dealing with the EU internal and external human rights polices (in particular: FRAME http://www.fp7-frame.eu/frame-archive/, ACTIONES, JUDCOOP, and most recently e-NACT, see: www.eui.eu/cjc.
She holds a PhD from the European University Institute and MAs in Law and Administration (2008), English Language and Literature (2009) from the University of Łódź, Poland as well as the EUI (2009). She acted as a project manager for the EUI based Centre for Judicial Cooperation where she dealt with and contributed substantively both to internally and externally funded projects. Within this framework she organized and conducted training activities for judges collaborating widely with international judicial organizations and national judicial entities.
Previously, as an in-house lawyer she had dealt with liberalization of the Polish telecommunications market and more recently she served in the Office of Personal Data Protection Authority in Poland (GIODO).
Her research interests and expertise lie in the area of internal and external human rights policies of the European Union (external policy tools were a subject of her PhD thesis), data protection, judicial dialogue and cooperation, and, most currently, the role of the ISPs in fundamental rights protection.
The Projects department manages EIUC's educational and training projects implemented by the organisation and including: the Venice School of Human Rights, the Venice Academy of Human Rights, the Training Seminars series (on International Electoral Observation, on the ECHR jurisprudence), the Cinema, Human Rights and Advocacy Summer School, and other educational/ training events, conferences regularly organised by EIUC.
Project Manager / Head of Department
The Project Manager ensures the successful implementation of educational events carried out at EIUC headquarters in Venice such as trainings and summer schools.
She is responsible of the planning and realising of the activities throughout each stage of their development including submission of proposals, budgeting and financial management of projects, development of internal support mechanisms and knowledge sharing, coordination of the project's team, overlooking project related communication and logistics issues and drafting evaluation and reporting feedback.
Elena joined the Projects Department team in September 2016. She supports international applicants through all phases of enrollment in training courses and summer schools as well as during their stay in Venice.
She also supports the participants and the Academic Coordinator of Online Programmes with regard to the organization and running of e-learning activities.
She studied Art History (MA) in Venice and Prague and previously worked at Venice International University (VIU) as Program Assistant - Students' Services. During her year of National Civil Service she worked at Cà Foscari University - International Relations Office.
Serena serves as Project Officer for EIUC since 2013. She assists the Project Manager in the organization of events such as Conferences, Trainings and Summer Schools on Human Rights.
She takes care of candidates during the different phases of selection, enrolment and participation while giving a practical support in the logistical, financial and promotional aspects of the event.
Serena holds a Bachelor's Degree in Psychology from the University of Padua, a Bachelor's Degree in Modern and Occidental Languages and Literatures and a Master's Degree in Tourist Economics from Ca' Foscari University.
The Finance department supervises the EIUC / Global Campus finances, liaises with Global Campus partners with regard to the budget execution of the action grant and monitoring of expenditure progress, supervises accounting practices by GC partners and EIUC staff, takes care of budgeting and financial reporting, prepares for audits (first and second level), manages daily book-keeping, payments, and other administrative tasks of relevance.
Finance Manager / Head of Department
Luigi serves as the Finance Manager for the Global Campus and EIUC. He is primarily responsible for the management of EIUC’s financial resources. He also supervises joint budgeting, forecasting and reporting for the Global Campus.
Prior to joining EIUC in 2015, Luigi worked as Grants and Finance Manager for the PENTA Foundation, a not for profit international research organization specialized in HIV and other paediatric infectious diseases. Luigi holds a Bachelor’s and a Master’s degree in Philosophy and a Bachelor’s Degree in Economics and Management from the University of Padua.
Dania started working in the Centre in 2010 as accountant. She deals with customers and suppliers for what concerne the fiscal aspect and with the external tax consultant under the supervision of the financial manager.
Before joining EIUC, she worked for other private companies dealing with accounting and management of human resources.
Isabella joined EIUC in 2004 as accountant. She is the contact person for the 40 Universities partners, takes care of Fellowship and Internship, checking and recording invoices and processing relative payments.
She worked both in Italy and in England, first as shop assistant, tour operator assistant and then as accountant.
The Fundraising, PR and Communication Department supports the coordinated communication efforts of EIUC and Global Campus activities, acts as the institution's press office and provides social media services, takes care of the PR and visibility actions for EIUC and for the Global Campus joint activities, manages fundraising activities through the development of project proposals that reflect the EIUC/Global Campus policies and programmatic focus, coordinates in-house graphics and merchandising.
Fundraising, PR and Communication Manager / Head of Department
Elisa started working in the Centre in 2016 as a Fundraising, PR and Communication Manager creating a whole new department in the institution. She is responsible of implementing the coordinated communication efforts of EIUC / Global Campus PR activities; of increasing the visibility of all the actions; and of contacting potential donors, partners, influencers and supporters.
She is a lawyer and she holds an LLM in International Law from the London School of Economics and Political Science (LSE). She also graduated from summer courses on Cinema from London St. Martin's School of Arts and London Film Academy.
She was a volunteer in event coordination management and implemented fundraising and PR campaigns to the Venice Biennial Foundation and other cultural institutions as Belgian Museums like Magritte and Autoworld ones in Brussels.She also worked for the corporate sector as Business Development Manager in charge of growing portfolio of clients.She began her career as a young diplomat and she worked in positions in NY, London and Brussels where she acquired experience working with PR and events on international relations issues, some of them related to the global agenda on human rights and democratisation.
Giulia Ballarin started working at EIUC in October 2016 and is Communication and Fundraising Assistant. She assists the department in various activities such as planning and postings on institutional’s social media, graphic designs and photographs, editing and fundraising projects.
She obtained a BA in Modern and Contemporary Languages and Civilisations followed by a MA in English and American Studies, both at Ca’ Foscari University of Venice, with two study experiences abroad at the University of Leeds and the University of Graz. In 2016 she completed a Master in Publishing: Design and Management at the University of Verona.
She has experience in editorial work for an online magazine and as food blogger. Moreover, she worked as museum attendant developing good relations with the public and strengthened her interest in art.
Isotta started working in the Centre in 2015 as a Communication and PR Officer. She takes care of EIUC / Global Campus of Human Rights external communications, press work and public relations. She manages the Institutional Social Media and Digital PR, in coordination with the team.
She is a journalist, subscribed in the Order of the Journalists of the Veneto Region. She was research fellow at Fondazione Università Ca’ Foscari as Digital Strategist and at Università Ca’ Foscari as Communication and Media Strategist, with a research case-study in Sweden on Welfare; dealing with the Management Department, she was involved on an Action research on Culturally enhanced Business. .
She holds a Master’s Degree in Publishing and Journalism (Università degli Studi di Verona) and a BA Degree in Modern Languages Arts and Entertainment (Università Ca’ Foscari di Venezia), with a Summer School in Russia at the International Pushkin Institute of Moscow.
While studying, she founded a Cultural Association based in Venice and she started her collaboration as performer and director with a theatre company and with an events organisation agency, acquiring experience working with PR and Arts. She joins many online courses, the last certificate of 2018 is “The Happy Course” from the Happiness Research Institute of Copenhagen.
The General Services Department takes care of arranging the logistics services for the EIUC /Global Campus activities/events, having specific regards to accommodation services (hotels, B&B, students' residences, etc.), catering and restoration services (catering firms, restaurants), travel and local transportation services (coordination with travel agencies, bookings of local transportation, etc.). The department is also responsible for purchases regarding other goods or services related to the overall functioning of EIUC, including stationary and specific office supplies, and other goods needed for the organisation of meetings and events held EIUC venue.
General Services Manager / Head of Department
Alessandra Silanos is the EIUC General Service manager. She started working at the Centre in September 2003 as Logistics Officer and she is responsible for the organization of accommodation, catering and local transportation services for the participants in the EIUC/EMA events and activities.
Recently the former Logistics Office has been changed into General Services Department, following the assignment of new responsibilities, with the view to streamline the procedures on the purchases of specific goods and services. As a consequence, her responsibilities and tasks has changed and increased consistently with the development of the Centre.
She holds a degree in Literatures and Arts from the University of Ca'Foscari in Venice. Before joining EIUC she worked as external consultant for the Office for the Protection of Architectural, Natural, Historic, Artistic and Ethno-Anthropological Heritages in Venice and Its Lagoon (Soprintendenza ai Beni Architettonici e Paesaggistici di Venezia e Laguna), and was an active member of the Cooperative Society a.r.l. "Città & Ambiente", providing services oriented towards cultural heritage, environment and sustainable tourism.
Enrica Lot is the EIUC General Services Officer. She started working at the Centre in September 2012 as EMA Intern. After 6 months and different working experiences, she got back to EIUC and joined the former Logistics Department, which later became General Services Department.
Now she deals with suppliers for what accommodation, restaurants, catering and local transportation regards. Recently her duties extended, including the purchase of stationery and other relevant office supplies.
Enrica studied tourism, languages and art history, and later graduated in Economics of Art. Her interests and working skills led her to more practical issues, and now she is a permanent member of EIUC staff.
Francesco Ricapito is substituting Enrica Lot, currently on maternity leave, as General Services Officer. He already worked in EIUC between 2015 and 2016 as intern for the E.MA Master. In his new position he deals with suppliers and he organises accommodation, restaurants, catering and local transportation for the guests that come to Venice for meetings, trainings and other events organised by EIUC. He also works for the purchase of various office supplies.
Francesco holds a BA in Modern Languages and a MA in International Relations, both issued by Ca’ Foscari University of Venice. He participated to two Erasmus Programmes in England and in Azerbaijan, he worked in Egypt as tourist entertainer, in Tunisia as intern, and he served for one year as volunteer of the Italian Civil Service in Senegal, working for an Italian NGO in a project of sustainable tourism.
The Premises and Technical Services Department is the department which encompasses management of different services which are related to the overall running of the EIUC premises, the Monastery of San Nicolò, starting from general management of the building and coordination of safety compliance management, IT services, compliance with privacy provisions, supervision of ordinary maintenance and relationship with relevant suppliers, supporting the Secretary General in the liaison with the City of Venice which provides the premises to EIUC, upkeep of EIUC's inventory, running of reception services/protocol/front office. An important component of the Department relates to the ITC services and in particular to web development and web advertising of all EIUC and Global Campus joint activities.
Premises and Technical Services Manager / Head of Department
Luca started working in the Centre in 2004 as Finance Manager creating the new Finance department, developing the technology area and the EIUC organisation.
Since 2013 he is managing the Premises and the technical services ensuring the daily activity of the centre, and the general management of the Monastery. He is supervising the IT and web advertising.
He earns a Degree in economics at the Università Cattolica del Sacro Cuore in Milan and a Master in Business and Administration at the Kansas University. He gathered experience in managing companies and developing start up.
Paola is the EIUC Receptionist. She studied Tourism Operator Management in Venice, and after living and working in Spain, she became part of the staff in February 2014.
She is in charge of organizing, welcoming and assisting other staff members, professors, students, guests and invitees of all the events and activities taking place at the Centre during the year.
She gives her support in the preparation of the folders and technical equipment, rooms setting, catering and cleaning services. She is also responsible in the protocoling incoming/outgoing mail and faxes, updating databases and archiving all EIUC/EMA publications and documentations.
Cristina is the EIUC Receptionist. She studied romanesque modern languages and literatures in Padua university. She became part of the staff in October 2016.
She lived in Portugal and worked as language assistant in Romania.
She is in charge of welcoming and assisting other staff members, professors, students, guests and invitees of all the events and activities taking place at the Centre during the year. She gives her support in the preparation of the folders and technical equipment, rooms setting, catering and cleaning services.
She is also responsible in the protocoling incoming/outgoing mail and faxes, updating databases and archiving all EIUC/EMA publications and documentations
As Information Technology Officer, Nicola Tonon is leading EIUC’s central IT system since 2011. As ITO, he is in charge of making sure that all IT strategic initiatives are in line with the EIUC’s mission, culture, and long-term goals.
The ITO is responsible for IT-related issues ranging from policy and resource allocation to protocol and organisation.
Nicola has a deep understanding of the importance technology plays in research and related activities and is committed to finding new ways to support staff and students and endeavours through the use of technology. He works closely with students and staff to deliver programmes and services that enhance teaching, research, and student activities.
As Web Marketing Officer, he is in charge of planning digital marketing campaigns including web, SEO/SEM, direct emails, social media and display advertising. On a daily basis he measures and report performance of all digital marketing campaigns and assess against goals. Nicola has is naturally led to identify trends and insights, and optimise spend and performance based on the insights. In his work he utilises strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points, design, create, and edit landing pages that optimise the user experience and user funnels.