Course dates:

18 November 2019 – 19 January 2020

Frequently Asked Questions



How do I enrol in the course?

In order to enrol, please follow the instructions on our “How to Enrol” webpage . This will then lead you to the OpenEdX course page. Once you are there, you can start the enrolment process by clicking the "enrol" button.

Last update on WedWed.SepSep.2019201920192019 by Nicola Tonon.

Is there a selection procedure to participate in the course?

The course is a MOOC (Massive Open Online Course), which means we do not select participants on any basis. Rather, we welcome anyone who is interested in learning more about the topic to enrol and participate for free.

Last update on WedWed.SepSep.2019201920192019 by Nicola Tonon.


I would like to know if the course is free or if some parts are to be paid

Our course is a MOOC (Massive Open Online Course), which means all components are open and totally free for anyone.

Last update on WedWed.JanJan.2019201920192019 by Nicola Tonon.

Do I need to pay any fee to attend the course?

There are no registration or tuition fees. The certificate of participation is also free and offered to all those who successfully complete all the course requirements (see below for details on the certificate).

Last update on WedWed.JanJan.2019201920192019 by Nicola Tonon.


Is the course accessible to persons with disabilities?

We want all participants in our courses to enjoy a great learning experience and we strive to always improve accessibility. Each week of the course includes one or two video lectures with accompanying transcripts and reading materials. The texts are in PDF format, work at low bandwidths, are printable and can be zoomed to the desired size. Some readings may include pages from accessible websites. This makes all of them accessible to those who use assistive technology software such as screen readers. Likewise, weekly discussions and module quizzes can be completed through our platform which is accessible, for example, to people who use speech input, keyboard accessible controls or text to speech tools. For more details please visit EdX Website Accessibility Policy .

Last update on TueTue.AprApr.2020202020202020 by Nicola Tonon.

Structure and content

Is there a schedule for the course or is it self-directed?

The course is self-paced so participants can study in their own time. However, to enhance peer learning, interactive participation and self-assessment, weekly topics and discussions as well as module quizzes are proposed at set dates. In any case, they are all open until the end of the course to facilitate access and completion at any preferred time. For a detailed description of the schedule check the course outline page on our website.

Last update on WedWed.SepSep.2019201920192019 by Nicola Tonon.

I have a commitment in week 2. Would it be possible to work on it the following weeks?

As the course is self-paced, the workload can be shifted from one week to the other. Even the quizzes can be taken in a one week span, so that every participant can adjust it to his/her personal commitments.

Last update on WedWed.SepSep.2019201920192019 by Nicola Tonon.

How do I take part in discussions?

Discussions are based on an initial question/prompt that refers to the content studied in a particular week and that usually gives you the opportunity to discuss, share examples, propose ideas, and interact with other participants. You can access discussions from the course outline, or from the relevant week where they are presented, or from the tab "Discussions" at the top of the course page.

Discussions counting toward the certificate are introduced by the staff (you will recognise a staff icon in the discussion heading), are numbered, and are pinned to the top of the list of Discussions. You are free to create your own discussions as well, but if you wish to receive the certificate, please ensure that you have answered at least 5 of the pinned discussions. Please also bear in mind that participation in discussions is part of the learning process for all. Therefore, we trust each active participant will make meaningful contributions after having studied the related materials (so a simple answer such as "I agree" will not be considered valid for the purpose of earning the certificate of participation).

Due to the large number of participants, it might be difficult to follow all inputs, but you can easily search the discussion forum with keywords, names, issues, etc. Responses are also nested so that if you respond to another participant, you'll see the flow of your exchanges immediately below the initial input.

Last update on WedWed.SepSep.2019201920192019 by Nicola Tonon.


Quizzes are foreseen at the end of each Module in order for you to check your understanding and progress. They are based on 5 questions and require a score of 4/5 to pass. They consist of different types of questions (true/false; yes/no; multiple choice; multiple answer) and once open, they remain available until the end of the course.

You can have unlimited attempts and can see what answers you got wrong/right. However, for a more effective and satisfactory learning experience we warmly encourage you to take the quizzes after having prepared for them properly and not at random. Also, remember to press the submit button in each question to make sure the answers are recorded in our system.

Last update on WedWed.SepSep.2019201920192019 by Nicola Tonon.

What are the requirements to complete the course?

To successfully complete the course and receive the certificate of participation, students must take part in at least 5 weekly discussions among those numbered and pinned at the top of the list of discussions and marked by the "staff" icon, and pass 4 quizzes.

Last update on WedWed.SepSep.2019201920192019 by Nicola Tonon.

Certificate of Completion

What do I need to do to get the certificate of completion?

Given the flexible nature of the MOOC, it would be complex to issue a certificate for each varying degree and level of completion. For this reason, we give you the possibility to either audit the course to the extent that you wish or earn a certificate of participation upon completion of all 7 classes. If you decide to audit the course, you will not receive a certificate, but you can print your progress page if you want evidence of your achievement. If you would like or need to have official proof that you have completed this MOOC, we offer you the option of requesting a Certificate of Completion with a Transcript of Records. In order to do so, you will have to successfully complete and pass all the 7 Classes of the course and related Quizzes.

Last update on FriFri.MayMay.2020202020202020 by Nicola Tonon.

Why should I request a certificate?

If you plan to use your course for job applications, promotions, or school applications, you may prefer to have a certificate that is officially signed and accompanied by a transcript of records. It is also a great way to give yourself an incentive to complete the course and celebrate your success.

Last update on FriFri.MayMay.2020202020202020 by Nicola Tonon.

I am not interested in a certificate. Can I still audit a course?

Yes. All our courses can be audited for free. If you audit a course, you can participate in any or all activities and quizzes and complete them, but you will not receive a certificate. Do you still want some proof of participation? You can simply print the progress chart that you will find in your course page.

Last update on FriFri.MayMay.2020202020202020 by Nicola Tonon.